Amazon Accused of Deceptive Practices in Prime Subscription Renewal
The US Federal Trade Commission (FTC) has filed a lawsuit against Amazon, alleging that the company employed manipulative website designs to trick customers into signing up for automatically renewing Prime subscriptions while making it challenging to cancel. With over 200 million global subscribers, Amazon Prime offers various benefits, including shipping perks and streaming services. The FTC claims that Amazon's tactics violated consumer protection laws, while Amazon denies the charges, asserting that it provides clear and simple options for customers to manage their Prime memberships.
